Terms of Service & Privacy Policy

Terms of Service

Acceptance of Terms

By accessing or using this AI-powered assistance service ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service.

Service Description

We provide AI-powered assistance for various professional and personal needs including but not limited to: information queries, document analysis, data processing, research assistance, content generation, problem-solving, and general consultation across multiple domains and industries.

IMPORTANT: AI-generated responses may contain errors, inaccuracies, incomplete information, or outdated content. The Service is intended as an assistive tool only. Users must independently verify all information provided by the Service before relying on it for business decisions, legal matters, financial transactions, medical advice, or any critical applications.

User Responsibilities

Users agree to:

Use the Service ethically and in compliance with all applicable laws and regulations.
Verify all AI-generated responses before acting on them.
Use the Service as an assistive tool, not as a replacement for professional judgment or expertise.
Not share account credentials with others.
Not use the Service to generate content that violates copyright, privacy rights, or applicable laws.
Not attempt to reverse engineer, hack, or exploit the Service.
Not use the Service for any illegal, fraudulent, or malicious purposes.

Age Requirements

Users must be at least 13 years old to use this Service. Users between 13-18 should have parental consent. We reserve the right to request proof of age and terminate accounts that do not meet age requirements.

Account Registration and Security

To access premium features, you must create an account with a valid email address and password. You are responsible for:

Maintaining the confidentiality of your account credentials.
All activities that occur under your account.
Notifying us immediately of any unauthorized access or security breach.
Ensuring your contact information remains current and accurate.

Subscription and Payment Terms

Free Tier: Limited to 5 questions.

Pro Subscription: $4.99 USD per month for unlimited queries with no rate limits.

Subscriptions automatically renew monthly unless canceled.
You may cancel anytime through your account settings or billing portal.
Cancellations take effect at the end of the current billing period.
No refunds for partial months or unused portions of subscription periods.
We reserve the right to change pricing with 30 days' advance notice to active subscribers.
Payment processing is handled securely through Stripe, a PCI-DSS compliant payment processor.
Failed payments may result in service suspension or termination.

Acceptable Use Policy

You may not use the Service to:

Violate any local, state, national, or international laws or regulations.
Infringe on intellectual property rights or proprietary information.
Submit content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of privacy, hateful, or otherwise objectionable.
Attempt to gain unauthorized access to the Service, related systems, or other users' accounts.
Interfere with, disrupt, or create an undue burden on the Service, servers, or networks.
Impersonate any person, entity, or falsely state or misrepresent your affiliation.
Collect, harvest, or store information about other users without their consent.
Transmit viruses, malware, or any malicious code.
Engage in automated data collection, scraping, or bulk querying without written permission.
Use the Service for competitive analysis or to build competing products.

Intellectual Property

The Service, including its design, functionality, software, algorithms, and original content, is owned by Motion Analytics Technology and protected by copyright, trademark, and other intellectual property laws. AI-generated responses are provided "as is" for your use, but:

You retain ownership of content you input into the Service.
You may use AI-generated responses for your intended purposes.
You are responsible for ensuring AI-generated content does not infringe third-party rights.
We grant you a limited, non-exclusive, non-transferable license to use the Service.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

Accuracy, reliability, completeness, or correctness of AI-generated content.
Merchantability or fitness for a particular purpose.
Non-infringement of third-party rights.
Uninterrupted, timely, secure, or error-free operation.
Results obtained from use of the Service.
Defects or errors will be corrected.

The Service is not a substitute for:

Professional legal, financial, medical, or other licensed professional advice.
Human judgment, expertise, or critical thinking.
Verification of facts, data, or information from authoritative sources.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOTION ANALYTICS TECHNOLOGY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

Any indirect, incidental, special, consequential, punitive, or exemplary damages.
Loss of profits, revenue, data, use, goodwill, or other intangible losses.
Damages resulting from use of or inability to use the Service.
Damages arising from reliance on inaccurate, incomplete, or misleading AI responses.
Damages resulting from unauthorized access to or alteration of your data.
Business losses, financial losses, or professional consequences.
Any content, conduct, or interactions with other users.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.

Contact Information

For questions about these Terms, please contact us at: [email protected]

Privacy Policy

Information We Collect

Account Information:

Email address (for authentication, account recovery, and service communications).
Password (encrypted and stored securely via AWS Cognito).
Account creation date, last login, and account activity.
User ID and session identifiers.

Payment Information:

Payment details are processed and stored by Stripe, a PCI-DSS Level 1 certified payment processor.
We store only your Stripe customer ID, subscription status, payment history, and invoice records.
We never see, access, or store your full credit card numbers, CVV codes, or complete banking information.
Billing address and name as provided to Stripe.

Usage Information:

Queries submitted and AI-generated responses (stored temporarily for session continuity only).
Query count, timestamps, and usage patterns.
Feature interactions and service preferences.
Response times and performance metrics.
Error logs and debugging information.

Technical Information Automatically Collected:

IP address and approximate geographic location (country/region level).
Browser type, version, and settings.
Device information (type, operating system, screen resolution).
Referrer URL and navigation path.
Session duration and interaction data.
Cookies and similar tracking technologies.
Browser fingerprint for security and fraud prevention.

YOUR DATA PRIVACY: We do NOT train AI models on your queries or responses. Your queries are processed solely to provide you with answers and are automatically deleted from our systems when you refresh your browser or after a maximum of 4 hours of inactivity. We maintain strict data minimization practices.

How We Use Your Information

We use collected information to:

Provide, operate, maintain, and improve the Service.
Process user authentication and manage accounts.
Process payments, manage subscriptions, and handle billing.
Enforce usage limits, rate limiting, and prevent abuse.
Send transactional communications (payment confirmations, subscription changes, service updates, security alerts).
Respond to support requests and troubleshoot issues.
Detect, prevent, and address fraud, security threats, technical issues, or illegal activities.
Analyze aggregate usage patterns to improve Service performance (anonymized data only).
Comply with legal obligations, court orders, and law enforcement requests.
Enforce our Terms of Service and protect our rights and property.

We do NOT:

Sell, rent, or trade your personal information to third parties for marketing purposes.
Use your queries or responses to train AI models.
Share your information with advertisers.
Send unsolicited marketing emails (unless you explicitly opt-in).
Track you across other websites or apps for advertising.
Store your queries longer than necessary for Service delivery.

Your Privacy Rights

Depending on your location, you may have the following rights:

All Users:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your account and associated data.
Opt-Out: Unsubscribe from marketing communications (if applicable).

To exercise these rights, contact us at [email protected]. We will respond within 30 days (or as required by applicable law).

Data Security

We implement industry-standard security measures to protect your information:

Encryption in transit (TLS/SSL) and at rest.
Secure password hashing using bcrypt or similar algorithms.
Multi-factor authentication options.
Regular security audits and penetration testing.
Access controls and least-privilege principles.
DDoS protection and web application firewall.
Secure data centers with physical security measures.

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Contact Us About Privacy

Data Protection Contact:
Email: [email protected]
Company: Motion Analytics Technology

For privacy-related requests, please include "Privacy Request" in your subject line and provide sufficient detail to verify your identity.